16610LN bad quality from trusty

[micahox]

Hello
I just received my 458$ 16610LN RAF 1:1 from trusty shop.

Bracelet is broken, and really poor quality, very light weight
then the whole watch seems really poor quality, I had a 308$ 16610LV I sold to buy this
and the quality was much better on the 308$ 316L ss:

here on the RAF 904L:
bracelet feels worse (very light and fragile)
bezel touch is very rude, and when turns its worst than a 50$ watch, really turns too loose and
when you try to move back instead of not moving its really loose
then bezel insert seems good..
for example I have a 25$ full case that I took to create a seiko mod and the bezel touch and turn are really better quality...
really disappointed from that order, I should have kept my 308$ one...

If you have a RAF 904L 16610 can you please tell me if you have same quality, or better quality?
thank you

 

[Wingfeathers]

I had problems, too, with Trusty Time. From reading the reviews, it seems as though you flip a coin (regarding quality) when you order from this TD, but at least you do receive an item.

 

[Rx4Time]

Gentleman, trusty is not the one who makes the watches. They are merely a retail website. All of the dealers get their watches from the same manufacturers. RAF is considered a low quality watch compared to the ARF/ JF five digit submariners. There's a number of threads around the forms discussing this. This is why it's very important to read as much as possible on the model and maker you're looking at before you buy it as there is a significant variance in build quality and accuracy. This would be the same as complaining about your local car dealer selling you an inferior quality vehicle. They don't make them, they just sell them and service them.

 

[Feefo]

^^^100% this. The td has nothing to do with the quality of the watch. Ther is one extensive thread on the RAF 5-digit sub, the watch is taken apart, each single flaw is identified and discussed. If you'd read that, you would have known what to expect.

 

[bluejob]

^^^100% this. The td has nothing to do with the quality of the watch. Ther is one extensive thread on the RAF 5-digit sub, the watch is taken apart, each single flaw is identified and discussed. If you'd read that, you would have known what to expect.

Would I be out of line asking if they spoke to Andrew about how dissatisfied they were with their purchase ? Like you said, it’s not his fault this guy ordered a bad watch but I’ve never heard of anything other than great customer service from TT. They are TD for reason and while they are under no obligation to do absolutely anything I was under the impression if the customer was really this unsatisfied they would’ve been kind enough to work something to the liking of both party’s rather than having this review and having the customer genuinely unhappy. Now there’s no point what’s done is done but I am curious if they reached out to him at all?

 

[GrandmasterChime]

Hello
I just received my 458$ 16610LN RAF 1:1 from trusty shop.

Bracelet is broken, and really poor quality, very light weight
then the whole watch seems really poor quality, I had a 308$ 16610LV I sold to buy this
and the quality was much better on the 308$ 316L ss:

here on the RAF 904L:
bracelet feels worse (very light and fragile)
bezel touch is very rude, and when turns its worst than a 50$ watch, really turns too loose and
when you try to move back instead of not moving its really loose
then bezel insert seems good..
for example I have a 25$ full case that I took to create a seiko mod and the bezel touch and turn are really better quality...
really disappointed from that order, I should have kept my 308$ one...

If you have a RAF 904L 16610 can you please tell me if you have same quality, or better quality?
thank you

I have one. Bezel is truly not great replace it with gen or a cheaper option is the wso bezel with gen insert. Everything else about this watch is in line with gen 5 digit watches. Dont compare 5 digit bracelets with 6 digit ones they are completely different.

 

[Thatwatchguy]

You get what you pay for, if you cheap out and go for a factory that is known for making budget pieces of poor quality then that is what you will receive…simple as that.

Pay more and get a piece from a top factory that has solid reviews, dealers are just the middle man as has been said.

 

[KushBandit]

I have one. Bezel is truly not great replace it with gen or a cheaper option is the wso bezel with gen insert. Everything else about this watch is in line with gen 5 digit watches. Dont compare 5 digit bracelets with 6 digit ones they are completely different.

This seems to be the main issue with the ARF/RAF 16610. The people who have never handled a 5 digit are comparing it to 6 digits. Genuine 5 digit Rolexs feel cheap. A bezel is really the only short coming of the watch. Mine actually clicks fine, but the shape/dimensions are wrong.

The RAF is no worse than the ARF/JF. They're all made from the same factory. The RAF batches actually have better hands and dials than the two previously mentioned.

You get what you pay for, if you cheap out and go for a factory that is known for making budget pieces of poor quality then that is what you will receive…simple as that.

Pay more and get a piece from a top factory that has solid reviews, dealers are just the middle man as has been said.

This is good advice, and usually the correct answer. Unfortunately you can only choose between RAF or BP for a 5 digit. If you want gen-spec, then RAF is the only answer.

I think many people have forgotten how reps were just a few years ago, and are spoiled by VSF and Clean. Myself included. Just a couple years ago, almost no watch was perfect OOTB. The RAF 16610 only needs a few parts swapped to be NWBIG. Of course, @micahox should have researched the thread we have here about the RAF, as @Feefo pointed out.

 

[Rx4Time]

Would I be out of line asking if they spoke to Andrew about how dissatisfied they were with their purchase ? Like you said, it’s not his fault this guy ordered a bad watch but I’ve never heard of anything other than great customer service from TT. They are TD for reason and while they are under no obligation to do absolutely anything I was under the impression if the customer was really this unsatisfied they would’ve been kind enough to work something to the liking of both party’s rather than having this review and having the customer genuinely unhappy. Now there’s no point what’s done is done but I am curious if they reached out to him at all?

They are present on the form here so I'm sure they're well aware of the quality difference versus the JF/ARF option that most of us are used to which used to be the gold standard after TC left. While they do have a little bit of influence to some makers, their influence is very limited. Short of just not selling the watch which means they would lose the sales for people who want it, there's not really a whole lot they can do.

 

[GrandmasterChime]

 

[bluejob]

They are present on the form here so I'm sure they're well aware of the quality difference versus the JF/ARF option that most of us are used to which used to be the gold standard after TC left. While they do have a little bit of influence to some makers, their influence is very limited. Short of just not selling the watch which means they would lose the sales for people who want it, there's not really a whole lot they can do.

I meant if the OP had reached out to Andrew about the bracelet, or shipping back watch (if it was unopened) for partial refund, or ship back on OP risk for an upgrade or whatever. I was just under the impression if things went this badly for the customer they’d be completely unwilling to accommodate in some way.

 

[bluejob]

The RAF is no worse than the ARF/JF. They're all made from the same factory. The RAF batches actually have better hands and dials than the two previously mentioned.

His main complaint does seem to be how it ‘feels’ which would probably be one of the less important things for a lot of people. I don’t think we buy these watches because they feel nice on the wrist. Id like to see some pics of this awful sub

 

[RepPossessed]

People often talk about feel and when I asked them if they have felt a real one I usually get silence.

 

[Rx4Time]

His main complaint does seem to be how it ‘feels’ which would probably be one of the less important things for a lot of people. I don’t think we buy these watches because they feel nice on the wrist. Id like to see some pics of this awful sub

From what I can gather, he probably sold a BP (based on the $300 price point) and bought an RAF, expecting it to be light years better, which is isn't. The JF/ARF are as good as it gets next to a TC, which of course are not available. Even a genuine 16610 LN (I have one yes so I speak from experience) would feel inferior to a 6 digit VSF (which I also have). As far as the broken bracelet, I would hope he reached out to the dealer and arranged for a replacement to be sent assuming it arrived like that or broke shortly after receiving.