There is a big difference in dealing with the people on the forum and dealing with individuals. The PAM 036 I received DOA, i am positive was sent out as a working watch. The fact that it was damaged in shipping is not his fault. I do not and will not hold a private seller to the same standard as a dealer. If I ship to another country and customs gets it, that is not my problem. If the dealer ships it and customs gets it, we expect the dealer to eat it. There is a different standard and it is subjective how far that standard varies. I have sold quite a few watches as well as other items on the forum, and I have never had a complaint, but what is my liability in a personal sale? What is the difference between what each of you expect from a private sale as opposed to what you think others should expect from you? This is P2P, there is no actual or implied contract so are we all going to be held to any one persons standard? I personally would rather just refund someones money than have some one think I took advantage of them, but is it fair for me to hold every other person to that standard? I think not. In a P2P unless you discuss it ahead of time there is no agreement on failure or damage in shipping.