Hello everyone. Before finding this forum I bought from *********. Like the first dealer I bought from, everything went smooth the first 2 transactions. Great product and well worth the price, $500 +. However, I made the mistake of ordering more than 1 watch and of course they only sent half my order. It's been 3 months and I kept getting, we'll ship by (enter date here). Finally after not buying anymore of their BS, I asked for my money back and or a different watch they could ship instead. Haven't heard back.
Don't these dealers care about long term customers? Does anyone know of any dealers that produce TOP quality and can deliver on their orders? How about when a mistake is made, do they have honest communication?
If so, I'm sure there are others wanting to know in one place of an TD that has helped someone with 5+ orders. Please post here. This may make it easier for someone like me looking at the reviews and still having questions of the most TRUSTED dealer of the highest quality reps.
I look forward to your honest answers my friends.
Only the best,
Bakyn
Forgive me, but you're a VIP who's been here since September of last year and you're still asking who the trusted dealers are? I don't mean to sound rude but come on my friend, you already know the answers to your questions.
We have an established list of TDs that have been independently vetted by both the staff here and thousands upon thousands of members. The situation you've encountered is precisely why I***s (or anyone else, for that matter) is not part of that dealer list.
To answer your questions, many of our dealers have devoted long term customers and they care a great deal about retaining their business. Many people here have made more than 5 purchases from the same dealer, and always receive the same level of service and commitment as they would with a person placing their first order, because that's what we expect from our TDs here.
No TD produces reps, nor does I***s, they all come from the same area in China and from the same sources there. Because of this, prices are fair and for the most part, even across the board. As Ruski has said, the prices may seem fair as they're not exorbitant compared to some websites, but you're overpaying significantly for reps of the same quality that could be acquired through someone on the forum. There are a great many people here who can attest to the quality of reps they've purchased here, and you won't find better anywhere else, because as stated they're all coming from the same source in China. What you see with our TDs is what you get, and on top of that you're afforded several luxuries during the transaction, such as QC pictures and in some cases timegrapher and/or WR testing.
When a mistake is made with a TD, often times the situation can be rectified privately and relatively swiftly between the dealer and the seller. If the wrong watch is sent, they'll fix it. If a problem occurs with the watch on or immediately following arrival, they'll offer to replace it or negotiate a share of the repair cost locally. If a watch is seized or lost, many times a TD will reship without delay, fronting the cost out of their own pocket. Sometimes a discount is offered or free shipping if a mistake is made on the next order, on top of attempting to fix that mistake, because our TDs value our business. On top of all that, they are fair and honest people, you certainly won't be shuffled around for 3 months waiting to hear anything at all.
If on the off chance an agreement cannot be reached between the customer and the TD, you have the benefit of the RWI staff to intervene, which has helped reached an amicable end to many a dispute in the past when needed, although it seldom reaches that point. That is certainly a benefit of buying here, as you'll get no help from staff should things go awry with I***s or any other dealer not supported by this forum.
To answer your last question, yes I know many dealers that fit the criteria you have outlined, and I'll gladly post them here. They can all be found here:
http://forum.replica-watch.info/vb/forumdisplay.php/6-Replica-Watch-Dealers?tabid=56 and here:
http://forum.replica-watch.info/vb/forumdisplay.php/320-Supporting-Vendors
Each TD or SV has their own review section, where you can go over their business style and previous transactions, and you'll find the vast majority of them are positive for each because our dealers strive to deliver exactly what is expected of them here. I recommend you do some more reading on where reps come from and why it is unwise to continue dealing with I***s or other websites outside the influence of this forum. It will benefit you in the long run, and also save you quite a bit of money.
One last thing, you keep referring to I***s as one of "these dealers". Please do not confuse them with a
trusted dealer, who has worked very hard and proven themselves time and again on the forums in order to earn that status. There are TDs, and then there are random (and usually scam, if not in product then in price) websites.
Hope you get your current situation worked out, and in the future choose instead to use one of the many great TDs and SVs provided for you here.
Good luck.