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Mr Toro Bravo is a good man

Albieee

Known Member
26/3/13
153
0
0
A lot of bad vibes towards Toro recently, which is a shame because he has been great to me, I'm not saying his behaviour towards certain members is acceptable, it isn't, I just wanted to share my positive experience.

When I bought my first rep from him (Steelfish) it stopped working after a short while and he agreed to repair it, it was back on my wrist within about 6 weeks.

The second watch I bought from him which is a Cartier Santos, I recently discovered had lost a screw from the bezel. I sent Toro a quick email on the off chance that he might be able to get me another one, he very quickly responded saying he'd send me two.

That, to me is great customer service. Hopefully soon, if Toro can commit to providing consistently good service like he has shown me, he will be a TD again.
 

Albieee

Known Member
26/3/13
153
0
0
I noticed the missing screw today. I bought the breitling in May and it was back in June.
 

Luthier

Respected Member
30/9/09
5,050
9
0
Toro is a good dealer and very nice person. Shit could happen to anyone.
He'll be OK and back pretty soon.
 

If you see Kay

Respected Member
26/1/09
3,128
10
0
Toro is a good dealer and very nice person. Shit could happen to anyone.
He'll be OK and back pretty soon.
then he should make a statement on this forum and say that rather than keep quite here and continue posting on the other forums like nothing's happened.
 

Albieee

Known Member
26/3/13
153
0
0
Just received the two screws as promised, THANKS TORO!

The santos is back to its former glory again and I've got one spare screw here so if anyone needs it, pay the postage and it's yours.
 

Aless

Known Member
9/6/13
127
0
0
+1 i had a very good experience whith torobravo and i see i'm not he only one. Lot's of people happy and one or two had bad experience, can you call toro a bad dealer? No

Can someone give me an example of a factory(luxury cars,...) or dealer that never had any problems???No that doesn't exist!

I bought my first rep whith toro and it's not the last!

Cheers