Most/all of these questions are asked repeatedly and the answers are here, therefore the TD's can get a little tired of repeating them. I'm not saying any of you have hounded, I guess I'm saying firstly that perhaps they're weighed down by the hounding of others and secondly, be careful not to fall into that camp.
Expectations of TD's are normally in the relms of buying something from ebay, in actuality (agree with it or not) it's nowhere near as good sometimes.
Once again, noone is being accused, just a friendly heads-up.:cheers:
That's not always the case, what upsets dealers the most is when it comes to QC and you point out something faulty about the rep (by faulty I mean an obvious/unacceptable fault in the piece compared to the average similar rep piece that's offered in all TD websites)
of course no one should expect a perfect gen like piece when they are buying chinese reps, but on the other hand, rule no.1 in any online business is that when you offer an item online it should be the exact same item that the customer receives, if it's offered with an obvious fault and you approve/buy it this way then you have absolutely no reason to scam the dealer, but when you pay for a rep and receive QC pics that does not reflect what you saw and payed for, then you have every reason to ask for a change/refund, that's the whole purpose of QC and lets be transparent, thats an advantage TDs give, but they have no right to get mad or influence your opinion or neglect an email if you dont like what you see!
if a TD is offering the whole their services and they have a good business, they should have a good customer care policy with it's simples forms, "replying emails"! if you are too much loaded with emails, get someone to help you with that!