nice watch mate, i'm about to order mine. did he send you both boxes, the one you purchased and the regular clear plastic that they usually ship the watch in!
I originally placed order with a cc...it failed....then a different cc... It failed I went a request of how to pay differently...and they were very quick to respond....always answered with a day or Two....but initially I received....automated response........they directed me to do not coin via email but to make contact I always went through the web site ......I'm sorry that your having trouble .. maybe contact Ryan on here or check out his section and see if there's a reason...