I GOT MY AP ROYAL OAK WATCH FROM LUCY AND IT WAS PERFECT. TOOK A GOOD TWO MONTHS BECAUSE THE FIRST MY REP HAD A ERROR SO SHE SENT IT BACK AND GOT A BETTER ONE. SHE ALWAYS RESPONDS TO MY EMAIL WITHIN A DAY OR 2 BUT HER COMMUNICATION WAS GREAT AND MY WATCH GOT TO AMERICA SAFELY!