First order on Puretime

[flashshoez]

Placed an order on website on 19/11/2024.
chose transferwise as payment method and waiting for the payment info to arrive.

thanks!

 

[puretime]

Thanks for making order with us. We will contact you very soon

 

[flashshoez]

paid on 20/11/2024. now waits for QC and shipping

 

[flashshoez]

Thanks for making order with us. We will contact you very soon

I made the payment on Wise on 20 Nov right after I got the payment info. QC was supposed to be 2-3 days after.
However three days later on 23 Nov Alice messaged me that they did not receive it!
I have the receipts and confirmation screenshots from Wise!

please help!

 

[flashshoez]

@puretime

 

[puretime]

I made the payment on Wise on 20 Nov right after I got the payment info. QC was supposed to be 2-3 days after.
However three days later on 23 Nov Alice messaged me that they did not receive it!
I have the receipts and confirmation screenshots from Wise!

please help!

Please email us receipts. we will double confirm. Or please PM me your order details including order number, thank you

 

[flashshoez]

Please email us receipts. we will double confirm. Or please PM me your order details including order number, thank you

just emailed the receipt from Wise and also the payment confirmation screenshots. And also PM'ed you. Grateful if you could help follow up. thanks

 

[puretime]

just emailed the receipt from Wise and also the payment confirmation screenshots. And also PM'ed you. Grateful if you could help follow up. thanks

Thanks. Will check then get back to you very soon