She is very busy and normally responds in bulk. In my experience, I will send her a bunch of emails on different days and then she responds to all of them on one fine Saturday morning
She is late but ultimately does respond...But she makes up for that by having one of the best (and most stringent) QC process.
Yup, only buying from her, she's the best. Also didn't wanna spam her mail, that's why I wrote in here
Thanks for your answer, have a nice day and stay safe from Covid-19