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Second hand will not move on A7750

pfargo

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25/1/19
33
1
8
Just received a new AP Offshore and the second hand does not move. The 12:00 tiny second is running, and watch is keeping excellent time. The stop/start and reset seem to have no effect.
Any suggestions?
 

parklanephil

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4/6/14
1,016
241
63
Just received a new AP Offshore and the second hand does not move. The 12:00 tiny second is running, and watch is keeping excellent time. The stop/start and reset seem to have no effect.
Any suggestions?

The second hand is the 12 chrono dial