First time Sead, exp1 noob, movement issues, pending

[Mudder]

Hi all,
as I stated here
https://forum.replica-watch.info/forum/rolex-tudor-replicas/9280692-expl-1-noob-wont-start
my very first TD order did not really make me happy yet. But since he is trusted around here I am optimistic that we can resolve the issue. I keep you in the loop.

 

[p0pperini]

Hi all,
as I stated here
https://forum.replica-watch.info/for...oob-wont-start
my very first TD order did not really make me happy yet. But since he is trusted around here I am optimistic that we can resolve the issue. I keep you in the loop.

You've opened two separate threads on this now - it would be good to know how Sead responded to you, when you asked him about it, before you started asking questions here. You did ask him about it, didn't you?

It sounds like it needs a service - which is not really unusual for Chinese rep watches put together in converted chicken sheds.

Watches going wrong is not the fault of the TD (no matter how soon after they're received - heck, they can even be DOA). However, TDs will always work with the buyer to resolve the matter. Most often, this will involve you either sending the watch back to the TD (rarely recommended here if that means sending it back to China) or getting the watch fixed locally (ie in your country or by a forum watchsmith) and coming to an arrangement with the TD over compensation for the cost (by, for instance, a discount on a future order).

 

[Mudder]

Yeah true, I just thought it was more fitting here. Maybe a mod could delete/close the other one. I wrote Sead an email. I am new to the rep thing, as you can see by my join date. Surely I just need to calm myself down. I am certainly not trying to throw shade on anybody. Just a little too excited so to say.

Does anybody know who could provide service in Germany?

 

[p0pperini]

No probs - take your time, read lots and enjoy the forums.

Does anybody know who could provide service in Germany?

Domi is based in Germany.

 

[Dark_Comet]

Interesting topic on the quality of watch mechanisms fitted in replica watches. Don't make a whole lot sense. Why would ARF or NOOB or any other replica maker go to such lengths to make a watch to such a high standard and fit a crock of sh1t. Was I not reading on a previous thread that contrary to what is abroad re children working on the assembly of the movements that it simply isn't true. However, I too bought a supposed to be an ARF and upon taking it out of the box I could not find the spot to adjust the day n date. It was sent to the the TDs watchmaker and it came back slightly better and fractionally easier to wind. Then a pin simply fell out of the bracelet. Next the winder went completely. Watch spent more time with the watchmaker than with me. Now I have it back after 3 months waiting and a few 100 emails. Go figure.

 

[Mudder]

This is somewhat the reason why I look primarily at the trades section in the forums. Watches are field tested and while there are scammers about most people here seem to be genuine enthusiasts for the hobby and wont risk their community stance for an easy buck. That said Sead reached out to me offering to have someone in the UK look at the watch. Sadly it beats the point completely ordering from his EU stock. I wanted to have the watch as early as conceivably possible but now it might be a neverending story.TBH Id like to send it back for a full refund.

 

[p0pperini]

TBH Id like to send it back for a full refund.

Welcome to the world of rep watches. It’s unfortunate that your first experience hasn’t been perfect. But this isn’t Amazon - you can’t just send it back for a refund if it doesn’t work. These are Chinese made counterfeit goods and the TDs take a risk selling them. The advantage of ordering from Sead is the convenience and speed of delivery, not the ease with which you can get your money back if there’s a problem.

Buying M2M is no guarantee of getting a watch that will work for more than 5 minutes after you’ve received it either. The watches least likely to have issues are the ones that have been serviced, because your average Chinese watch assembly worker can’t be relied on to have taken the same amount of care over correctly oiling the movement of your replica as an employee at the Rolex factory. You need to adjust your expectations and accept that some of the reps you buy may go wrong and need to get fixed - and it can happen at any time.

 

[Mudder]

I knew what I was getting into of course. I did not even ask for a refund in my mail to him, I asked for his idea of a solution which fits our common interests: him making money, me getting a nice replica watch.

I actually spend a around 1000 Euro on replicas in September, with the very same attitude I would go with into a casino. Expect this money to be lost forever. This is not the money for rent, food or my children's education. It is for an adventure and hopefully Ill have some nice watches and maybe can sell them with next to no loss. But if these 1000 Euro would be lost it would be lets say a learning experience.

I appreciate your explanations p0pperini, I feel that part of the fun is the forums. I totally see myself frankening watches in the future. I am more of a geek than a bling bling brand guy.

 

[p0pperini]

Apologies for lecturing you Mudder - and here's hoping the experience pans out well for you, because it is a hell of a hobby!

 

[Mudder]

Apologies for lecturing you Mudder - and here's hoping the experience pans out well for you, because it is a hell of a hobby!

No apologies needed, I am here to learn, as I tried to convey. I really want the explanations offered by senior members.

 

[Mudder]

A brief update. I send the watch back to UK to a mechanic of Seads, who claims to have fixed the issue and the watch being on the way back to Germany. I must say this whole process indeed needs trust. Sead is not a man of many words or in the habit of many updates. Neither is his watchmaker. On the other hand I ordered and received another watch from him since then in perfect condition.

 

[chocolito]

A brief update. I send the watch back to UK to a mechanic of Seads, who claims to have fixed the issue and the watch being on the way back to Germany. I must say this whole process indeed needs trust. Sead is not a man of many words or in the habit of many updates. Neither is his watchmaker. On the other hand I ordered and received another watch from him since then in perfect condition.

I'm going to politely tell you two things 1) These are replica watches they haven't come off the Swiss Rolex production line . The TD can only QC the watch and test it in hand at his end .An honest admission to new members these watches OFTEN need servicing and repairs after you receive them . Even if they are high end , expensive, best edition , triple AAA+ or super reps
2) Sead is a man few words but then English is not his first language.So he is quite succinct in his communication .That said the more you communicate with him you realise he has a good sense of humour and is very agreeable .He is a TOP TD and a man of his word , he honestly will go the EXTRA mile to help his customers ( as in your case Mudder ) .Lots of good feedback on here especially after newish members have jumped the gun with a complaint , which Sead has publically put right . I can personally vouch for him he is my go to TD .

 

[Mudder]

I'm going to politely tell you two things .

You don't need to be polite here, be as blunt as you feel adequate. As I mentioned above I am currently learning the ins and outs of handling and purchasing replicas. I in no way want to indicate that Sead did anything wrong here. He also covered expenses of the repair.
I wouldn't have ordered another watch if I didn't feel comfortable. My repaired expl. 1 did not arrive yet but I of course will follow up as soon as it is here.

 

[chocolito]

You don't need to be polite here, be as blunt as you feel adequate. As I mentioned above I am currently learning the ins and outs of handling and purchasing replicas. I in no way want to indicate that Sead did anything wrong here. He also covered expenses of the repair.
I wouldn't have ordered another watch if I didn't feel comfortable. My repaired expl. 1 did not arrive yet but I of course will follow up as soon as it is here.

OK IF YOU WANT ME TO BE BLUNT firstly there is no need to give us a running commentary on your replica watch purchases 99.9% of members aren't interested . Secondly there is NO NEED to call out a trusted dealer IMMEDIATELY on the public forum ( i don't know why members feel the need to do it ) communicate privately wait to see what the resolution is going to be . If there is still a problem at this point open a ticket , or post a new public thread in their section if you feel the need . Anybody who has dealt with SEAD will know he will go out of his way to help you , which he has .
You have received interest in your post because i suspect more experienced members ( i'm not including myself ) probably think you are being ridiculous making this public so quickly. In the case of Sead play the game and give the guy a chance before you call him out . I mean wouldn't it have been better to sort it all out get the watch repaired/swapped/cost refunded a resolution , and THEN post a thread about the great service you have gotten ? If you have a genuine problem with a TD which can't be resolved then possibly make it public . I can understand your disappointment at receiving a watch with a problem on arrival so it seems justified . However you are buying a FAKE watch, a FAKE watch which not matter how 1:1 it claims to be is made in a dirty old Chinese factory where the watches aren't assembled with the same care , or put through the same testing and QC as genuine watches . There are members on here who purchase a watch and months later when it goes wrong post threads complaining about the TD ??? The TD can only check the watch in hand get you the correct watch ,check the markers are straight etc that it is good example that it runs well . They don't have a crystal ball on the longevity of the mechanicals .I mean one hopes that you get long term gen like service out of your watches , and i have watches that have/are giving me that . However it is par for the course that you are going to get watches that need to be serviced or that break and need repair /service .
I have been lucky with the watches i have purchased , but a couple have needed the help of a watchsmith . I do know if got one that was DOA i defintely wouldn't make a thread about it , or send it back to the TD . I would get it repaired and serviced myself . I would also contact the TD to tell him i got a DOA , you need to help me out with a little discount on the next .
Thanks for your message i have endeavoured to be as blunt as i can . I'm sure you will post you understand all of the above , you none the less posted 'TBH i want a full refund ' as a resolution . I suspect though that you will be offended by my post despite your request for a candid reply , as will other members on your behalf, and the usual shit storm will happen .

 

[Mudder]

OK IF YOU WANT ME TO BE BLUNT firstly there is no need to give us a running commentary on your replica watch purchases 99.9% of members aren't interested . Secondly there is NO NEED to call out a trusted dealer IMMEDIATELY on the public forum ( i don't know why members feel the need to do it ) communicate privately wait to see what the resolution is going to be . If there is still a problem at this point open a ticket , or post a new public thread in their section if you feel the need . Anybody who has dealt with SEAD will know he will go out of his way to help you , which he has .
You have received interest in your post because i suspect more experienced members ( i'm not including myself ) probably think you are being ridiculous making this public so quickly. In the case of Sead play the game and give the guy a chance before you call him out . I mean wouldn't it have been better to sort it all out get the watch repaired/swapped/cost refunded a resolution , and THEN post a thread about the great service you have gotten ? If you have a genuine problem with a TD which can't be resolved then possibly make it public . I can understand your disappointment at receiving a watch with a problem on arrival so it seems justified . However you are buying a FAKE watch, a FAKE watch which not matter how 1:1 it claims to be is made in a dirty old Chinese factory where the watches aren't assembled with the same care , or put through the same testing and QC as genuine watches . There are members on here who purchase a watch and months later when it goes wrong post threads complaining about the TD ??? The TD can only check the watch in hand get you the correct watch ,check the markers are straight etc that it is good example that it runs well . They don't have a crystal ball on the longevity of the mechanicals .I mean one hopes that you get long term gen like service out of your watches , and i have watches that have/are giving me that . However it is par for the course that you are going to get watches that need to be serviced or that break and need repair /service .
I have been lucky with the watches i have purchased , but a couple have needed the help of a watchsmith . I do know if got one that was DOA i defintely wouldn't make a thread about it , or send it back to the TD . I would get it repaired and serviced myself . I would also contact the TD to tell him i got a DOA , you need to help me out with a little discount on the next .
Thanks for your message i have endeavoured to be as blunt as i can . I'm sure you will post you understand all of the above , you none the less posted 'TBH i want a full refund ' as a resolution . I suspect though that you will be offended by my post despite your request for a candid reply , as will other members on your behalf, and the usual shit storm will happen .

First of all thank you for making the effort to convey your position here: you could have simply put me in a "douche-drawer". By expressing yourself we might find common ground, which I expect to be there. It always is. I sincerely appreciate your time spent here.
Secondly you are not in a position to offend me at all, in the end, you don't know me, I don't know you, I have a fairly stable self-esteem, you humping my leg does not affect my mood at all. One additional thought though: I said I wanted you to be as blunt as you deem adequate, not as blunt as you can, there is a difference.

I was not aware I would be breaking etiquette by giving insight into my purchase. Maybe it is a cultural or linguistic barrier. How should I know, and by extension you for what that is worth, what others in the forums are interested in? In my perspective, it is very helpful for new buyers if they see how new members are treated by TDs, that these guys are indeed trusted for good reason and take care of their customers. Id really like a second opinion here, because we seem to have vastly different perspectives on what a callout is. I cannot follow your side of the argument at all. I am clearly not trying to undermine Seads status. Honestly, this thread was also my idea of receiving insight from more experienced members of the community. How I should proceed, what my options were and how I could avoid stepping on landmines I was not even aware of. I felt opening a thread here would be less of a fuss than opening a ticket. Online forums can be very helpful in sharing best practices. Often a lack of depth to the communication does create problems. I am certain we would be able to understand each other splendidly if we were taking on this issue in the flesh.

Thank you again for your perspective on the matter. I still would like to get others to make a comment, if I was indeed overstepping by opening this thread. A little puppy protection for new members can be expected, can it not?

 

[YellowFin]

Id really like a second opinion here, because we seem to have vastly different perspectives on what a callout is. I cannot follow your side of the argument at all. I am clearly not trying to undermine Seads status. Honestly, this thread was also my idea of receiving insight from more experienced members of the community.

Second opinion incoming. Answer the following question (to yourself): Would you open a thread on a forum if an item you bought on Amazon doesn't work? I see the rep world (compared to other "special interest groups) as a fairly small brotherhood where I'd expect every customer to first try and solve issues between himself and the TD before asking around what steps are recommended. I assume you'd expect the same behaviour from your customers if you'd start a rep business of your own. Any business for that matter.

And a word on the whole "puppy" thing. Even if you're new to the rep world, you have surely bought tons of stuff online in your life and had to take care of small and big issues here and there. Contact the guy by phone/mail/whatever, state your case and wait for his repsonse. Give him the benefit of doubt and a chance to put things right without pulling in a community to put him under pressure. I do agree though that you should leave a positive review in Sead's section once the topic is solved to your satisfaction.

 

[Mudder]

Second opinion incoming. Answer the following question (to yourself): Would you open a thread on a forum if an item you bought on Amazon doesn't work? I see the rep world (compared to other "special interest groups) as a fairly small brotherhood where I'd expect every customer to first try and solve issues between himself and the TD before asking around what steps are recommended. I assume you'd expect the same behaviour from your customers if you'd start a rep business of your own. Any business for that matter.

And a word on the whole "puppy" thing. Even if you're new to the rep world, you have surely bought tons of stuff online in your life and had to take care of small and big issues here and there. Contact the guy by phone/mail/whatever, state your case and wait for his repsonse. Give him the benefit of doubt and a chance to put things right without pulling in a community to put him under pressure. I do agree though that you should leave a positive review in Sead's section once the topic is solved to your satisfaction.

Thank you as well.
Is this something like a losing face situation?

I indeed learned by now the tread more careful the next time.

If an Amazon item does not work as I expect I have immediate access to a refund, no questions asked. I knew that this wouldn't be the case here. That is why I opened a thread, to learn. I didn't expect it to be a thing of scrutiny to openly discuss the issue here. By just allowing threads like "First order, everything is great" we wont have any healthy best practice sharing on problems, it creates a bias, doesn't it? That is what forums are for, in my 20+ years of being about online.

Ill give you another example how I see forums and communities: I work in science. If I order an antibody for a scientific experiment and it does not work as expected, I approach the scientific community, because there is huge pool of knowledge (e.g. researchgate). They might suggest asking the supplier but more often they also suggest a more practical approach by discussing the applied method. This is in no way a callout of the supplier. It is applying the hive mind to find a solution.

 

[chocolito]

I understand you don't follow my post , in which i wasn't arguing with you ? Opening TWO public threads on a subject isn't less fuss than a ticket . You should try to sort the situation out with the TD privately . My experience TD's are usually pretty fair in fixing problems , if you allow yourself the virtue of a little patience . If this can't be done you open a ticket with the mods . That is WHY the ticket system exists , and the reason mods are 'mods' they are the most experienced and knowledgable members on the forum . Once a ticket is opened they will contact the TD act as abitration and help sort things out ,they will provide you with all the insight you need etc into your situation .

Any way thinking about it ignore me chap ! I don't know why i have taken time out of my day to post three times on this thread , we're locked in a bit here perhaps i'm bored . I'm not trying to find common ground with you , i'm not really down with OPP as a rule . You do what you like i suspect from your posts while polite you're a fella who doesn't like to be wrong . My point again YOU JUMPED THE GUN with a public thread not once but twice , TRY TO RESOLVE THE PROBLEM . If you can't satisfactorily resolve things , and feel like you have had a bad go . THEN POST A PUBLIC REVIEW DETAILING YOUR EXPERIENCE . Good luck i hope things work out for you.

 

[Mudder]

I see. I am too impatient and I do see that this was indeed not helpful, me opening two threads, not being able to await results from asking Sead about it first. Also I really hate being wrong, but then again who likes it. You might not believe it to be true but I appreciate your effort on Seads behalf.

 

[Mudder]

The watch arrived safely. I payed the shipping to UK and rest was covered by Sead. The watch runs and does not seem to have any issues. I will recommend Sead in general and have a good story to tell, how things work in the replica community.