- 14/8/18
- 24
- 10
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Hi all,
I am here to report a negative experience with Sead. Firstly, the email address I used to communicate was [email protected] which is the email address listed here.
I am here to report a negative experience with Sead. Firstly, the email address I used to communicate was [email protected] which is the email address listed here.
- I paid for the watch on 26 September.
- The bank fraud team called me and said that the bank account I tried to pay to was previously confirmed for fraud.
- Thinking this was simply a false positive, I ignored the warning and on 28 September, I called the bank security, asked them to remove the block and resubmitted the transaction.
- On 29 September, Sead said he had not yet received the money.
- I waited until 30 September and checked again. Once again, Sead said he had not received the money. This was possible.
- On 2 October, I emailed Sead again and he said the banks are off and he could not check. Fair enough.
- On 4 October, I followed up again with Sead and he said that he would let me know in the morning.
- On 5 October I followed up again and Sead said on Monday it will ship.
- On 8 October in the morning, Sead asked me for my bank account number, which I provided hours later.
- Having not heard back after this, I asked Sead to confirm whether he has sent the watch that evening. No response except a blank email on 9 October.
- On 10 October, which is today, I emailed Sead and let him know that I received a blank email.
- Having heard no response, I finally emailed him to say:
- "Hi Sead , I'm starting to get a bit concerned now as to where things are at right now. I understand China has had a public holiday but I've made payment and you have the watch now for around two weeks. Can you please let me know what the hold up is and when I can get a tracking number? Thanks."
- Sead then responds to say "well mate i cant see payment from that account nor any other payment around 350 and i really got burned a few times sending watches before payment as u know i got the watch in my possesion a long time ago".
- I responded to say: Hi Sead, please check again. Payment was made on 28 September and processed on 2 October. I attach receipts. If you do not get back to me by 11pm tonight, I will be asking my bank to refund the money from your account and will also be documenting this on RWI and RWG.
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