Having re-read the Sales Rules, I dont see anything that covers M2M refunds (apologies if I have missed it)
An example sales recently saw a Seller refund a buyer who had subsequently changed their mind on purchase.
Seller refunded, and buyer was notified of refund, but now is awaiting payment back into his account due to Paypal hold. Its now out of the Seller and Buyers control.
Ive seen some sales where this has not had an impact and the Seller can move on to the next person ready to buy, on this particular one the seller is having to wait until the hold Paypal has imposed on putting the funds back into the buyers account is complete.
I think it would be great, if we could document in the Sales rules what the process covering such situations should be, just so sellers, buyers and mods are able to work to the same framework?
An example sales recently saw a Seller refund a buyer who had subsequently changed their mind on purchase.
Seller refunded, and buyer was notified of refund, but now is awaiting payment back into his account due to Paypal hold. Its now out of the Seller and Buyers control.
Ive seen some sales where this has not had an impact and the Seller can move on to the next person ready to buy, on this particular one the seller is having to wait until the hold Paypal has imposed on putting the funds back into the buyers account is complete.
I think it would be great, if we could document in the Sales rules what the process covering such situations should be, just so sellers, buyers and mods are able to work to the same framework?