3 days - I'm waiting nearly two weeks now ????
Thanks JM. I'm considering what to do with this one.
Depends on the TD I guess.
Since we are in a puretime thread, you could guess who my TD is. I wouldn't bitch about the waiting time but tbh I just wonder why someone got his qc in 3 days and I'm waiting 15 days now. Maybe the service depends on the pay-method, when they fear the customer could force his money back, when the qc picture doesn't arrive in the 5-7 day span.
Yeah, title maybe misleading since it says PureTime, but we’re in RM thread.
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How is it misleading?! It's saying RM by ZF ON PureTime. Solely to point out that that watch had been put up on PT back at that time. Ffs, I can't believe some of you.
Title changed to make it unmissable what this thread is about. :facepalm: :qtip2:
Guys, so I had to reject the first QC for this piece from TD Puretime I was not happy with the bezel. I got the QC pics and within the 24 hour time limit I sent them an email rejecting the watch and told them why and drew circles around the picture outlining the issues. That was on 14 September. Then on 16 September I sent an email to them again asking if they got my email with attached pics. They replied no and that they already shipped the watch! I forwarded them the email I sent on the 14th. They still said too late already shipped.
I've never has a problem with Puretime. Do I have any recourse here? For me to ship something from the US to China will cost hundreds of dollars because of high shipping costs. And this was not my error. Do we have any way to moderate this? I have all the emails still but they are in Chinese so I would need a moderator that speaks and reads Chinese.
This sucks, and has happened to me. TD conveniently not receiving the rejection notice and shipping out without you confirming as well. No recourse, really - this is a grey market / illegal market product and not like dealing with Amazon. I wouldn't even mail the watch back to China, it may get lost or take months to receive back.
Your best bet is to just enjoy the watch as-is, or flip it here and buy the same watch from a different TD that takes more time with you (like Sead at Supermirrors for example).
Also, QC photos usually show the worst of the watch magnified 100x. I've bought watches that I cringed a little on QC (but accepted) and when I had them in hand they were beautiful and could barely see any flaws.
Yes I understand this and I am sorry it happened to you as well. I have bought so many things from this TD and it is disappointing they would do this. It could be a genuine mistake by them since they receive hundreds of emails a day.
However, I have lived and worked in China for so many years I know the bad side of business dealings as well. Anyway I sent them an email again saying they need to fix this problem by sending me QC pics of a new watch and when I approve the new ones I will send back the old watch at their expense. Let's see what they say to that.
Also I am waiting on five other watches from them that I ordered in the last three weeks. Still no QC for those.