If an M2M package is lost in the post, who eats the cost? Seller or Buyer?
Common sense would say buyer takes the hit, seller fulfilled his duties by shipping the watch. If he used tracked post and the package gets lost anyway, it’s out of the seller’s control.
If he also has to pay, he would be out of money AND the item he shipped.. That’s not fair.
He would only be returning the money he was given in the transaction so he would only be out the item he shipped. So in this case is the buyer that looses out as he has lost the money with no item, and seller has the money. So either way, someone is losing out. I dont sent anything without it being insured for the value paid so if it gets lost you can claim back from the postal service.
I dont sent anything without it being insured for the value paid so if it gets lost you can claim back from the postal service.
Most carriers include counterfeit items on their list of prohibited items so making an insurance claim on a rep watch is potentially fraught with difficulties.
He would only be returning the money he was given in the transaction so he would only be out the item he shipped. So in this case is the buyer that looses out as he has lost the money with no item, and seller has the money. So either way, someone is losing out. I dont sent anything without it being insured for the value paid so if it gets lost you can claim back from the postal service.
The other way around the buyer hadn’t lost anything as he still has his money. Seller just lost his item. I still find it unfair, isn’t it?
Best idea is to prevent such situations. Express couriers and tracked shippings sets the risk close to 0.
Most carriers include counterfeit items on their list of prohibited items so making an insurance claim on a rep watch is potentially fraught with difficulties.
I cant imagine anyone would describe the lost item as a counterfeit item.
Maybe not, but then how do you provide evidence of loss, other than to forge a receipt? Buying fake watches is one thing but defrauding an insurance company is another matter altogether.
You would still be defrauding an insurance company I'm afraid - by not telling them that it is a counterfeit item.
The transportation of illegal goods always bears risk and there is no hard and fast rule from an RWI perspective governing this event.
There exists a tradition of a gentleman's agreement that the seller and the buyer split the loss as both people are at a loss. Although staff are called a lot to rule on such an event there is nothing that we will enforce in a situation like this. We have to assume both buyer and seller are of good standing and are well capable of making adult decisions between themselves.
There exists a tradition of a gentleman's agreement that the seller and the buyer split the loss as both people are at a loss