place an order at trusty time and i got a tracking number from DHL at 20 of March.
Since then the DHL indicates that the parcel haven’t picked up yet.
I contacted to the supplier several times since DHL informed me that thay never receive the parcel and they have only the web generated form.
Trustytime response that the parcel is for sure at DHLs hand.
Under those circumstances i am not able to have any prediction when the parcel will arrive.
Meanwhile i was received multiple parcels from china with not significant delays we fact is justifying the excuse if Trustitime that all caused due to COVID-19.
Be aware if anyone willing to place an order because you may spend months to receive your parcel.
Trusted dealers should be honest and inform the customers for the current status in delivery prior collecting the funds
Hey Mate - Relax and stop putting Trusty on the spot. No one is using excuses and it doesn't take "months" to receive the parcel. Trusty and all other dealers have been very honest about delays all through the purchase cycle. Just like you, I have been anxious and contacted Andrew who has given me the honest answer. I understand you are frustrated but lets stick to facts.
In the last 8 weeks, I have received 5 packages from Andrew (Trusty) and 2 are in the process of being picked up. Historically, packages have been picked up within 2 days of QC clearance. Currently, there are very limited flights leaving mainland China/HK. Even FedEx and DHL who have dedicated cargo planes have been hammered with cargo requests and to carry more important stuff like masks, PPE and even ventilators out of china. Just even their own cargo is keeping them fully busy with limited planes. Because of this delay, my packages have been picked up with 5 to 7 days. What is also recently happening is the package forwarders/handlers in HK are printing multiple packaging slips for the same package with the hope that one gets to go through. It has happened with my last 4 packages (I have the fedex app and can see everything being printed with my name/address).
Another thing i found from Andrew...There are way too many customs check happening to prevent medical supplies shipping scams. So forwarders are purposely slowing down the volume of packages through the system.
So relax, package will make it through. You are only ordering rep watches, there are way more important stuff (masks, PPE) that need to ship out of Chine first and these are taking priority.