Clauserr Rep dealers always move slower than we’d like - all of them, not just TT, but he’s not going to go anywhere with your money. August 9th till now isn’t even two weeks time and you posted this days ago. From then till now has been like 8 business days. They have a lot going on so be as patient as you can. In the end you’ll get the watch. Where as he’s not a TD here, there is a way of doing things here that he doesn’t necessarily follow along with. It’s not bad, it just different.
You should go to RWG and create a user name there because I believe he’s a TD there. I believe you’re supposed to be a signed up memeber at the time the order is placed (before the order is place) to seek help from the board but at least you have an outlet over there.
But my advice is to be patient. Give it some time and let Andrew do what he does. As I said, he won’t “beat you” so you shouldn’t have to worry about that.