I’ve been buying replicas for close to 10 years. All my watches have been bought from Puretime. I’ve bought for myself and for friends as well. I’ve had multiple occasions where I was quite disappointed. I always get the most expensive watches ( Rolex, Panerai’s) and they never stand the test of time. What I mean by that is that a couple of months in something breaks.
Dealing with them to resolve these issues is 90% or the time quite frustrating and ends nowhere.
What i always end up telling myself is that all these watches come from pretty much the same place and these things would most likely happen regardless of what vendor I use.
I also always end up telling myself despite all this crap I’ve always gotten the watch so I know I’ll get the product I paid for.
Well now I’ve had enough.
End of September I decided to order the Rolex ARF Hulk.
Lets not get into the whole exchange rate BS where I’m suppose to pay a certain price and it ends up close to 50$ more.
Total amount shipped was around 780$ Canadian.
Well about one week in the jewel just falls off. I didn’t hit anything, I’m not rough with my watch, it just disappeared.
Not glued well enough, poor quality, I don’t know..
At this point after spending so much money and going for the best they have to offer I have enough and email them. A few days later and a few emails later they “agree” to send me a new jewel.
They have the audacity to charge me 15$ for shipping the tiny little jewel. But ok. Whatever I’ll pay. I just want my 800$ investment to look normal.
This was the first week of October.
We’re now December and I still haven’t received a thing. I email them and all they have to say is the service is slow.
Are you FREAKING kidding me??
Not only do they charge me for shipping a jewel on your defective 780$ Canadian watch that you sold me but 2 months later I still don’t have it and your only answer is it slow.
Did they ship it by boat?
I’ve never ever dealt with such BS in my life and by writing this I hope someone from Puretime will wake up and take care of a customer that’s purchased many watches from them over the course of many years.
Horrible experience that I’m still dealing with.
Dealing with them to resolve these issues is 90% or the time quite frustrating and ends nowhere.
What i always end up telling myself is that all these watches come from pretty much the same place and these things would most likely happen regardless of what vendor I use.
I also always end up telling myself despite all this crap I’ve always gotten the watch so I know I’ll get the product I paid for.
Well now I’ve had enough.
End of September I decided to order the Rolex ARF Hulk.
Lets not get into the whole exchange rate BS where I’m suppose to pay a certain price and it ends up close to 50$ more.
Total amount shipped was around 780$ Canadian.
Well about one week in the jewel just falls off. I didn’t hit anything, I’m not rough with my watch, it just disappeared.
Not glued well enough, poor quality, I don’t know..
At this point after spending so much money and going for the best they have to offer I have enough and email them. A few days later and a few emails later they “agree” to send me a new jewel.
They have the audacity to charge me 15$ for shipping the tiny little jewel. But ok. Whatever I’ll pay. I just want my 800$ investment to look normal.
This was the first week of October.
We’re now December and I still haven’t received a thing. I email them and all they have to say is the service is slow.
Are you FREAKING kidding me??
Not only do they charge me for shipping a jewel on your defective 780$ Canadian watch that you sold me but 2 months later I still don’t have it and your only answer is it slow.
Did they ship it by boat?
I’ve never ever dealt with such BS in my life and by writing this I hope someone from Puretime will wake up and take care of a customer that’s purchased many watches from them over the course of many years.
Horrible experience that I’m still dealing with.
