Won't name them as I am hoping by there silence they are exchanging the watch now, but wondered what the general opionions are with this.
Ordered another watch ($458 plus shipping) from a dealer i have spent a fair bit with before. Got my qc and questioned if the rehaut was aa bad aligned as it looked or if it was just the photos ( fully expected it to be the photos due to the glass but was worth double checking) next thing they are changing it for another watch.
Second watch QC appears and there is excess dial material /paint overhanging around the date window. As in when they have cut the square out of the dial or printed the dial there is what I would describe as an overhang of jagged excess paint/plastic hanging over the date. Quite obvious and definetly not something I would accept.
Dealer tried to tell me it was dust and sent another photo at a different angle but it was still there. Asked again for it to be changed and had no reply for a couple days. Asked if they got my message and they told me they will refund me if I don't accept this watch..
I have said again that i dont want a refund I want a watch just without such a fault and am awaiting a reply.
Ive been out of this for a while is this the norm now ? Dosnt seem right to me and am questioning my choice of TD now. Am I perfectly in the right to put my foot down and demand another watch ?
Ordered another watch ($458 plus shipping) from a dealer i have spent a fair bit with before. Got my qc and questioned if the rehaut was aa bad aligned as it looked or if it was just the photos ( fully expected it to be the photos due to the glass but was worth double checking) next thing they are changing it for another watch.
Second watch QC appears and there is excess dial material /paint overhanging around the date window. As in when they have cut the square out of the dial or printed the dial there is what I would describe as an overhang of jagged excess paint/plastic hanging over the date. Quite obvious and definetly not something I would accept.
Dealer tried to tell me it was dust and sent another photo at a different angle but it was still there. Asked again for it to be changed and had no reply for a couple days. Asked if they got my message and they told me they will refund me if I don't accept this watch..
I have said again that i dont want a refund I want a watch just without such a fault and am awaiting a reply.
Ive been out of this for a while is this the norm now ? Dosnt seem right to me and am questioning my choice of TD now. Am I perfectly in the right to put my foot down and demand another watch ?