Hi All, I purchased a watch from Pure Time in November 2020, it was delivered in January but then there was a mechanical hence I sent it back; since then the factory (UBF) was raid and Pure Time has recommending me to take other watches which do not meet my expectation. Given these disappointment, I have asked them for a refund however they said I can only get 50% - which in my view I can't see logically why I should be responsible for any cost due to the fault of their watch (I even paid the shipping for them).
So I am hoping to push for a refund hence curious whether you think this is a good idea. If so, any advice / legal ground I can base on? (I don't think I will exercise anything but at least good to know as a negotiation), Thanks in advance!
Best,
Jonathan
So I am hoping to push for a refund hence curious whether you think this is a good idea. If so, any advice / legal ground I can base on? (I don't think I will exercise anything but at least good to know as a negotiation), Thanks in advance!
Best,
Jonathan