disappointed with pure time

[bunny123]

hi all ,

need some advice what to do? I placed an order with PURETIME of two watches a PP 5167 and a Franck muller. before place the order I asked if the watches are in stock and can be shipped immediately. I was told both are in stock. the next day I placed the order got the confirmation of payment. this was 29/07/2020 still it took 23 days just to ship the order . anyway after several mails my order got shipped on 23/08/2020 on post nl. now the status is stuck on "on the way to destination country " from past 18 days .I tried mailing them to check or help me track my shipment and I was told to wait "since everything is disturbed due to COVID. its been almost 2 months since I paid. I am loosing my patience don't know what to do. and the funny bit is I ordered an extra. strap from AliExpress on the same day and received 18 days back. but still no watches .

 

[YellowFin]

The water in my pool was freezing cold today. Disappointed with my trunks.

 

[tripdog]

Puretime can't make the shipment go faster.

 

[Glaude]

The boat must have been hijacked by Somalian pirates, and I'm sure there are two guys in the fishing village sporting some nice watches, impressing all the fine ladies out there ...

 

[Raddave]

The boat must have been hijacked by Somalian pirates, and I'm sure there are two guys in the fishing village sporting some nice watches, impressing all the fine ladies out there ...

oh yeah ...machine guns and rolex , the perfect combination

 

[Dinkis]

hi all ,

need some advice what to do? I placed an order with PURETIME of two watches a PP 5167 and a Franck muller. before place the order I asked if the watches are in stock and can be shipped immediately. I was told both are in stock. the next day I placed the order got the confirmation of payment. this was 29/07/2020 still it took 23 days just to ship the order . anyway after several mails my order got shipped on 23/08/2020 on post nl. now the status is stuck on "on the way to destination country " from past 18 days .I tried mailing them to check or help me track my shipment and I was told to wait "since everything is disturbed due to COVID. its been almost 2 months since I paid. I am loosing my patience don't know what to do. and the funny bit is I ordered an extra. strap from AliExpress on the same day and received 18 days back. but still no watches .

I used to get disappointed with them all the time. Then I switched to another dealer

Sent from my iPhone using Tapatalk

 

[bunny123]

Thanks for the help and nice comments. Maybe I should just wait couple more months and not talk about it even if the shipment gets lost I should just forget about it coz hey they are just reps right.

I understand Puretime can’t to anything to make the shipment go faster but they only choose the shipping company. I preferred DHL. (Also I received many reps on DHL) the reason I asked You guys was it usually doesn’t take that long when it is within Asia . Don’t want to loose my hard earned money and was excited to get the shipment

 

[Pebble1]

Thanks for the help and nice comments. Maybe I should just wait couple more months and not talk about it even if the shipment gets lost I should just forget about it coz hey they are just reps right.

I understand Puretime can’t to anything to make the shipment go faster but they only choose the shipping company. I preferred DHL. (Also I received many reps on DHL) the reason I asked You guys was it usually doesn’t take that long when it is within Asia . Don’t want to loose my hard earned money and was excited to get the shipment

I am from Asia too. I can just tell you to be patience.. Yes, usually its always does not take that much time to receive shipment from China. But some how there is something going on in China with shipments. My non PT order for legitimate items from established online dealer is taking too long to process in China. It is unfortunate. Just be patience.

 

[bunny123]

I am from Asia too. I can just tell you to be patience.. Yes, usually its always does not take that much time to receive shipment from China. But some how there is something going on in China with shipments. My non PT order for legitimate items from established online dealer is taking too long to process in China. It is unfortunate. Just be patience.

that's a relief - thank you

 

[puretime]

that's a relief - thank you

Thanks for your order and sorry for the delay, my friend. It seems the package has arrived to your country today if i am not checking the wrong order. You should recieve the package very soon in the following days. Thank you for your patience and sorry for the inconvenience caused.

 

[Pebble1]

that's a relief - thank you

NP bro. I am not an expert in this. From own experience, International shipping is via Hong Kong. I have decided to hold off my China purchases for the time being. Hopefully the courier services gets better soon.

 

[bunny123]

Thanks for your order and sorry for the delay, my friend. It seems the package has arrived to your country today if i am not checking the wrong order. You should recieve the package very soon in the following days. Thank you for your patience and sorry for the inconvenience caused.

thank you!

 

[puretime]

thank you!

No worries Appreciate your understanding

 

[mlk2000m0]

Switch to another dealer if needs be, but they cant control anything once they've shipped it. You need to be patient with this hobby.

 

[reptime101]

I've received back to back QCs with broken crowns -- im wondering what vetting process puretime is doing these days lol

 

[bunny123]

No worries Appreciate your understanding

hey guys ! just a little update - received my shipment today and couldn't be happier . I absolutely love both the watches and tottally forgotten about the wait. also received personal hand written note from puretime they apologised for the delay.
will be ordering my next one from puretime . thanks and sorry for creating this thread (wish could delete).
ciao

 

[puretime]

hey guys ! just a little update - received my shipment today and couldn't be happier . I absolutely love both the watches and tottally forgotten about the wait. also received personal hand written note from puretime they apologised for the delay.
will be ordering my next one from puretime . thanks and sorry for creating this thread (wish could delete).
ciao

Thank you for your feedback. That's really great news Hope you like the watches and we look forward to doing more business with you !!!