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Bad experience

Peguine

Mac and Cheese sucks
18/3/19
1,148
659
113
At a mcdonalds birthday party
I ordered a arf v2 black dial 116500 from puretime, although it was my fault that I didn’t see in the we pics but there is a hair on the hour hand that should have been picked up by the qc team. The movement also isn’t able to hand wind and makes a screeching sound on arrival, puretime has ignored my emails for almost 3 weeks. Thoroughly disappointed. Feel almost like they sent me a rejected qc watch. :( not my first time ordering from puretime, so I did not expect this of them.
 

puretime

Trusted Dealer
Trusted Dealer
16/3/06
13,888
4,564
113
Sorry for the inconvenience caused. If you have not recieved the response from us, it's probably because we did not recieve your email ,please kindly resend or use our support ceneter to message with us, the address is https://puretime.kayako.com/. Or PM me your order number and email address. I will look into it.
 

puretime

Trusted Dealer
Trusted Dealer
16/3/06
13,888
4,564
113
Please PM me your order number and email address. I will look into it.