They replied to me a couple of minutes after I made my post. Apparently, my order is out of stock. They wouldn't have told me had I not sent messages and emails to them.
EDIT: a word
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PureTime's New Domain Name - www.PureTimeWatch.io - May 2019
- Thread starter puretime
- Start date
They replied to me a couple of minutes after I made my post. Apparently, my order is out of stock. They wouldn't have told me had I not sent messages and emails to them.
EDIT: a word
Sorry there are a lot of things to be changed when we change our domain, that is why we always mentioned please use our support center to message with us and you will not miss anything, our support center URL is https://puretime.kayako.com, you have your own account on the system if you had one conversation with us.
For order issues please email to our new email addresses and we are just back from holiday and will take care of them ASAP.
Sorry again for the inconvenience caused and thank you for your understanding.
For order issues please email to our new email addresses and we are just back from holiday and will take care of them ASAP.
Sorry again for the inconvenience caused and thank you for your understanding.
I’d venture to say the new email is [email protected] now (based on their new domain name). I’ve been getting responses now so I’m optimistic that I’ll get my watches eventually. Good luck to all.
M.R.Schmidt
Renowned Member
Site is crashing. After messing around for a while I got through the cart & tried to place an order using Mastercard. It said an error occurred in the process of payment. My CC provider doesn't even see a charge attempted. Pure Time? Any help on placing an order?
Friend, you may need to call your bank to authorize the payment before trying. Please email my team at [email protected] if you need any help with the payment issues. Thank you and sorry for the inconvenience caused.
Incognito mode isn't a VPN... it doesn't even handle cookies or anything that identifies you as a different user. The only thing that is different is that this information is not stored (On your end). It is quite likely that you have bad cookies stored on your browser rather than anything suspicious on PureTime's end...
Solution to this is, wipe your browsers cache. Completely or individually for that domain. An add-on like "Cookies Autodelete" for Firefox is what I use in order to delete cookies for individual sites / all.
Please learn what your browser does before you make wild assumptions.
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- 18/7/17
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The last email I got from them was on Tueday 6/18/19.
They said their gateway for VISA was down and should be back up in around 10 days.
You can use both VISA and MasterCard on my site, if you want to use VISA, you should have had paid by credit card to us in the past and you need to use the same card for your payment. If you use another card and it will be blocked. But MasterCard doesnt have such issue, you can use any MasterCard for payments.
repmovseeker
You're Saying I Can Sell?
Please email my team at [email protected] if you need any help with the issues. Thank you and sorry for the inconvenience caused
