- 13/11/18
- 4
- 0
- 1
I have previously bought a rep from PureTime. The first time was a very good, fast and straight forward transaction, QC and delivery.
However, recently I have had a horrible experience.
I ordered a Noob V8 116613lb and was emailed that that watch is currently out of stock and I'll need to wait for the next batch. I asked how long, and was told 1-2 weeks. I asked for possibility of refund and was told it would take 2 weeks to process, fair enough. I asked if they had another watch in stock, the ZZF 116610, and they confirmed it is in stock and they would refund the difference.
About a week later I asked the status of the order, a few days later they replied and said to email the QC department. Ok, same email to QC department. A few days later I'm told the ZZF is out of stock and will be back in about 2 weeks. But the original one I ordered is in stock. I say ok, When will the QC be available? Next week she said. So now it's been another week. Nothing, no replies. I haven't emailed back in fear of pissing them off and them sending me a dud watch that would be a pain in the ass to deal with. It's been a month and I've been nothing but patient, but it's really starting to get hard.
Any suggestions guys?
However, recently I have had a horrible experience.
I ordered a Noob V8 116613lb and was emailed that that watch is currently out of stock and I'll need to wait for the next batch. I asked how long, and was told 1-2 weeks. I asked for possibility of refund and was told it would take 2 weeks to process, fair enough. I asked if they had another watch in stock, the ZZF 116610, and they confirmed it is in stock and they would refund the difference.
About a week later I asked the status of the order, a few days later they replied and said to email the QC department. Ok, same email to QC department. A few days later I'm told the ZZF is out of stock and will be back in about 2 weeks. But the original one I ordered is in stock. I say ok, When will the QC be available? Next week she said. So now it's been another week. Nothing, no replies. I haven't emailed back in fear of pissing them off and them sending me a dud watch that would be a pain in the ass to deal with. It's been a month and I've been nothing but patient, but it's really starting to get hard.
Any suggestions guys?