First order with PURETIME

[Sba]

Just ordered a SUBMARINER 116610 LN BLACK CERAMIC ARF 1:1 BEST EDITION 904L SS CASE AND BRACELET SH3135V2 from Puretime and looking really forward to see if the product meets the expectations after all the great reviews in here.

I have som issues when i try to respons to the billing email - as my outlook says the email is corrupt or something.
Anyone else experiencing this?

 

[puretime]

Thanks for your order. Please change your subject of the email and resend it or please logo into our help center at https://puretime.kayako.com

 

[Sba]

Thank you for your swift reply

 

[puretime]

Welcome

 

[Sba]

How much time time does the payment process usually takes? My payment was confirmed from my bank yesterday - so I would just like to know when you expect to recieve it. Looking forward for the QC

 

[puretime]

How much time time does the payment process usually takes? My payment was confirmed from my bank yesterday - so I would just like to know when you expect to recieve it. Looking forward for the QC

If you processed with banktransfer, it will take 2-3 days around

 

[Sba]

Finally recieved my QC images.
I think it looks good, but for me it also seems like the top arrow is not in line with the middle of the crown.

Any advice from the experts here?
See pictures here
https://www.teamproaktiv.no/wp-content/uploads/2018/03/IMG_7313.jpg
https://www.teamproaktiv.no/wp-content/uploads/2018/03/IMG_7314.jpg
https://www.teamproaktiv.no/wp-content/uploads/2018/03/IMG_7315.jpg
https://www.teamproaktiv.no/wp-content/uploads/2018/03/IMG_7312.jpg
https://www.teamproaktiv.no/wp-content/uploads/2018/03/IMG_7319.jpg
https://www.teamproaktiv.no/wp-content/uploads/2018/03/IMG_7317.jpg
https://www.teamproaktiv.no/wp-content/uploads/2018/03/IMG_7576.jpg
https://www.teamproaktiv.no/wp-content/uploads/2018/03/2-1.jpg
https://www.teamproaktiv.no/wp-content/uploads/2018/03/1-1.jpg

 

[Sba]

Any advice would be very helpful

 

[puretime]

I think this is quite a good unit

 

[Sba]

How much time does it usually take before the QC are accepted untill you ship the product?

 

[puretime]

How much time does it usually take before the QC are accepted untill you ship the product?

We ship it on the next day if QC are accepted

 

[Sba]

I accepted last week, but have not heard anything more, nor have I received any tracking number. May you please check the status?

 

[puretime]

I accepted last week, but have not heard anything more, nor have I received any tracking number. May you please check the status?

Please email my team at [email protected] if you have not recieved the tracking number It should be updated in your account already

 

[Sba]

The order is not updated in my account, and I have not recieved an answer from the tracking department ;/

 

[puretime]

The order is not updated in my account, and I have not recieved an answer from the tracking department ;/

Usually you will recieve the response from us within 24 hours. If you do not receive a reply from us and it is probably we could not receive your message, please kindly resend or use our support ceneter to message with us, the address is https://puretime.kayako.com/

 

[Sba]

Hi!
My order still have not been updated. Ive sent mail, and sent message through Kayako.
What is going on? its been over two weeks since i paid...

 

[puretime]

Hi!
My order still have not been updated. Ive sent mail, and sent message through Kayako.
What is going on? its been over two weeks since i paid...

This is the tracking number from China to UK for your order EV903551191CN if you have not recieved it from us. There will be a second tracking number when it's forwarded from UK.

 

[Sba]

How much time should I expect the forwarding to take? The package arrived the UK last week, but still I havent heard anything from you.
I think the processing time is too long.

 

[puretime]

How much time should I expect the forwarding to take? The package arrived the UK last week, but still I havent heard anything from you.
I think the processing time is too long.

It should be ready. Please email my team at [email protected] for further status of the package. Thanks

 

[Sba]

Thank you