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Newbie - First Time Puretime vs First Time TS Watch (Concurrent)

littowun

Known Member
1/6/19
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Firstly, many thanks to the senior forum members who have provided so much free insight and value. It made choosing both the model and manufacturer very easy. Because TS Watch is not a listed TD on RWI, you will notice I was much more "hands on" with my TS Watch order.

PureTime
2019/06/03 - Emailed [email protected]
2019/06/04 - No response, looked on their website, emailed [email protected]
2019/06/05
Email bounced back, perused forum and threads, emailed [email protected]
Response from Jennifer that desired watch is in preorder​
Inquired about alternative watch
Jennifer confirmed watch was in stock
Ordered watch; made payment. Noticed my CC charge was much higher than invoiced amount. Reread the fine print. Guess there was a surcharge.​
2019/06/10 - Email from PureTime confirming payment
2019/06/14 - Email from Elena with QC Photos
2019/06/17 - Email from PureTime confirming shipment
2019/06/20 - Received watch.

20190620-114537.jpg








TS Watch
2019/06/01 - Emailed [email protected]
2019/06/02
Eva confirmed stock.
Placed order; made payment. No surchage for CC fee. Also a 10% coupon. Nice.​
2019/06/06
Noticed my order stated "awaiting shipping". Emailed to confirm/request QC photos.
Received QC photos from Chris​

2019/06/08 - Chris confirms shipment on 2019/06/10
*no tracking information was received*​

2019/06/17
Sunny emails to inform me package was seized by HK customs. Watch out of stock
I provide an alternate style, same msrp​
2019/06/18
Sunny states the watch is out of stock, asks that I select an alternative
I provide an alternate style, same msrp​
2019/06/19
Sunny states the watch is out of stock, asks that I select an alternative
I provide an alternate style, cheaper than original; I further request for a refund if that watch is also out of stock​








Currently awaiting response.
 
Last edited:
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littowun

Known Member
1/6/19
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Not Applicable
TS Watch

2019/06/20
Follow-up email to Sunny
Sunny responds and says watch is out of stock and refund will be processed tomorrow​
2019/06/21 - Sunny says refund is processed and will show in 30-45 business days.


I'll update this thread when I get my refund. I'll give TS Watch another shot after a bit of time passes. Maybe I'll have better luck then.
 
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capice

I'm Pretty Popular
12/12/07
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Good experiences on both....received in 17 days, nice