A few weeks ago I dropped my beloved Noob PO while changing straps and the impact knocked off one of the indices. I reached out to Katt, who quickly responded with detailed shipping instructions. He completed the repair the same day he received the watch, and it was winging its way back home in less than 24 hours. Pricing was super-reasonable, and he even regreased the case and crown seals at no extra charge. I should mention that Katt did the repair and shipping during last week’s -25 degree arctic blast. He’s my new go-to for repairs. Your mileage will not vary. ????????