RUN, don't walk - away from InTimeWatches!!!
I am a customer located in the US. I wanted to get a replica Cartier.
Cartier Tank MC JF Best Edition SS White Textured Dial on Black Leather Strap A23J .....
$238.00
I did
ALL the
research , used
this and
other similar websites - read all the blogs and reviews about buying watches from China.
I felt that I did enough homework as an "educated" consumer to make an online watch purchase.
Boy, I WAS
NOT prepared for what I ran into!
Never in my 60 years have I EVER had an experience as a consumer
(and we are well traveled- I understand different countries conduct business differently) like THIS!
Step by Step Timeline:
1.
July 22nd - I made online purchase for $278 for the watch. I received an online invoice. Everything seem fine.
2.
July 24th- I got an e-mail from "Ryan" stating that he is going to to check availability of the watch with the factory.
NEVER MIND that I thought if you send an invoice & take my money - it SHOULD already be able to ship. The website shows "in stock."
3.
July 26th (4 full days after purchase) I received another e-mail from "Ryan." "Sorry - that model is sold out. Pick out another model." Nothing mentioned about returning the $278. I asked
"Why is the website showing this exact model as AVAILABLE" - Ryan's response..."Hello friend,First of all, thank you for your cooperation! Unfortunately, I cannot confirm when the model will be restocked .As for the availability on the website, it is because dozens of models get in and out of stock every day so it is not possible to keep it 100% updated." OK - disappointed but seems plausible.
4. After
ALOT of back and forth e-mails about checking stock - Ryan
ASSURES me that the alternate new Cartier Santos watch choice is available.
Warning sign #2...they ONLY can take the
additional difference in price of $103 by PayPal- and only as a
PERSONAL TRANSACTION...meaning you have
NO RECOURSE with PayPal
if there is a dispute!
July 31st....getting suspicious but submitted additional payment.
5. After almost
WEEK after additional payment -
almost $381 into the situation -
radio silence from InTimeWatches.
I have to e-mail them to ask what the hell is going on...and receive a reply back from Ryan "I have asked the QC Department to get back to you with an update on your order asap."
6. August 7th....
you can't make this stuff up. I receive an update from Ryan and their "QC dept." Ryan e-mails me :
"Hi there, I am sorry to inform you but we just got a confirmation from the factory that the watch had been sold out. Please let me know if you could change to any other model that you like. We are immensely sorry for the inconvenience caused!"
The QC dept also sends this :
" The factory still not give me the watch, I will ask him what is wrong. I am sorry to keep you waiting a long time."
7. I feel like Charlie Brown trying to kick the football that Lucy takes away. I send an additional e-mail giving them a
NEW LIST of 7 replica Cartier watches to check with the factory. At this point - I figure that I'll NEVER SEE THIS MONEY AGAIN. I received 2 additional e-mails back and forth about how they can't see the weblink for the models. Funny, I sent the same format for the last 2 watches that suddenly were out of stock - which showed on the website "in stock." I also questioned why I have to wait again and again for them to check on watch models that show available on the website?
8. After 3 e-mails to InTImeWatches that went
unanswered - basically saying please keep me updated, please keep me updat
ed, please keep me updated....
RADIO SILENCE - NOTHING!!
More of their
"BUYING TIME TACTICS." Not even...bear with me- we're checking on it for you.
No offer to give a small credit for the inconvenience of weeks that they had my money but I had no watch. No offer to waive the mandatory $30 USPS shipping fee as a professional courtesy!
I asked for some time of professional adjustment for all the inconvenience that I'm having to go thru - not to mention NO watch.
They just restate the situation and no adjustment or credit is offered.
Enough is Enough! I was tired of feeling abused, helpless and taken advantage of!
I was over the
"BUYING TIME TACTICS THAT THEY USE TO DRAG THEIR FEET. DAYS PASS BEFORE YOU HEAR ANYTHING - AND I FIND IT HARD TO BELIEVE THAT THEY ARE ALWAYS OUT OF WATCHES THAT SHOW "IN STOCK" ON THEIR WEBSITE ...YET IT IS A FACTORY THAT THEY NEED TO CHECK WITH...SUSPICIOUS!"
I contacted my primary bank - which I would encourage anyone going thru a similar situation to do. Chase bank was fantastic! They reversed the charges!
NEVER AGAIN WILL I EVEN CONSIDER USING THIS UNPROFESSIONAL & DUBIOUS JOKE OF A "BUSINESS!"
I do believe that they are a scam! !!!!!!!!!
Even with them being a "MEMBER of TRUSTED ONLINE WATCH BUSINESSES!"
RUN, RUN, RUN THE OTHER WAY!!! OR BE OUT YOUR HARD EARNED MONEY THAT THEY FEEL ENTITLED TO TAKE OUT OF YOUR HANDS!
************************************************************************************
Oh - and to keep in "posting guidelines" :
here is the
original watch that was listed on their website as available - but advised a week later that
"Sorry - its out - find another model"
Tank MC JF Best Edition SS White Textured Dial on Black Leather Strap A23JÂ .....
$238.00
*************************************************************************************
AND here is the replacement model that was
"Out of Stock" after the first model was also
"Out of Stock":
SANTOS 100 33MM RXW 1:1 BEST EDITION...
Santos 100 33mm RXW 1:1 Best Edition Ladies SS White Dial on Black Leather Strap SEIKO NH05A
**************************************************************************************
AND here are the
SEVEN models from InTImeWatches that I never heard back about:
1
. HOME>CARTIER>SANTOS DE CARTIER 35MM 2018 RXW 1:1 BEST EDITION WHITE DIAL ON SS SMARTLINKS BRACELET MIYOTA 9015 / $368.00
SANTOS DE CARTIER 35MM 2018 RXW 1:1 BEST EDITION WHITE DIAL ON SS SMARTLINKS BRACELET MIYOTA 9015
2. HOME>CARTIER>SANTOS DE CARTIER 40MM 2018 RXW 1:1 BEST EDITION WHITE DIAL ON SS SMARTLINKS BRACELET MIYOTA 9015
SANTOS DE CARTIER 40MM 2018 RXW 1:1 BEST EDITION WHITE DIAL ON SS SMARTLINKS BRACELET MIYOTA 9015
3. HOME>CARTIER>SANTOS DE CARTIER 35MM 2018 GF 1:1 BEST EDITION WHITE DIAL ON SS SMARTLINKS BRACELET MIYOTA 9015/ $398.00
SANTOS DE CARTIER 35MM 2018 GF 1:1 BEST EDITION WHITE DIAL ON SS SMARTLINKS BRACELET MIYOTA 9015
4. HOME>CARTIER>SANTOS DE CARTIER 40MM 2018 V6F 1:1 BEST EDITION WHITE DIAL ON BROWN LEATHER STRAP MIYOTA 9015/ $338.00
SANTOS DE CARTIER 40MM 2018 V6F 1:1 BEST EDITION WHITE DIAL ON BROWN LEATHER STRAP MIYOTA 9015
5. HOME>CARTIER>SANTOS DE CARTIER 35MM 2018 V6F 1:1 BEST EDITION WHITE DIAL ON BROWN LEATHER STRAP MIYOTA 9015 / $338.00
SANTOS DE CARTIER 35MM 2018 V6F 1:1 BEST EDITION WHITE DIAL ON BROWN LEATHER STRAP MIYOTA 9015
6. HOME>CARTIER>SANTOS DE CARTIER LARGE 2018 KOR 1:1 BEST EDITION WHITE DIAL ON BROWN LEATHER STRAP MIYOTA 9015 / $398.00
SANTOS DE CARTIER LARGE 2018 KOR 1:1 BEST EDITION WHITE DIAL ON BROWN LEATHER STRAP MIYOTA 9015
7. HOME>CARTIER>SANTOS 100 38MM KZF 1:1 BEST EDITION LADIES SS WHITE DIAL ON BLACK LEATHER STRAP A2824 / $338.00
SANTOS 100 38MM KZF 1:1 BEST EDITION LADIES SS WHITE DIAL ON BLACK LEATHER STRAP A2824