- 8/11/18
- 9
- 3
- 0
I went through intime becausit was very recommended. i made the payment for an Omega Seamaster plus shipping, all went through. two days later i received the QC pictures, i approved, all OK. shipping info and tracking was sent through DHL. unfortunately, US Customs seized the package in San Antonio, TX CBP, so there's nothing I can do. however, intime offers to refund or send you antoher watch if something like this happen (is on the terms and conditions).
so far i haven't heard back from Ryan, i sent an email yesterday when i got the notification from CBP that my package had been seized because copyright infringement or so, that they will send a letter, but there's nothing i can do.
i sent an email today, still no answer from Ryan or InTime.
I will wait a little longer, probably Ryan is very busy, but if i can get an answer or a solution. i will have to dispute the charge on my credit card. notice, i don't want a refund, I want the watch. but seems i'm not getting any answer, what else i can do??
thanks
so far i haven't heard back from Ryan, i sent an email yesterday when i got the notification from CBP that my package had been seized because copyright infringement or so, that they will send a letter, but there's nothing i can do.
i sent an email today, still no answer from Ryan or InTime.
I will wait a little longer, probably Ryan is very busy, but if i can get an answer or a solution. i will have to dispute the charge on my credit card. notice, i don't want a refund, I want the watch. but seems i'm not getting any answer, what else i can do??
thanks