I've pinned this thread, with any luck it may save some folk the heartache.
iyeah, my thread got sticky, what an honour.
I've pinned this thread, with any luck it may save some folk the heartache.
I've never really understood this - the arrogance of RSC. Apparently the customer has no say in what happens to his valuable vintage watch - an unpolished 1680 red with original crystal, dial, crown insert etc, in good condition with box & papers is worth $15,000 easily - more if the somebody really wants it. If RSC changes out that dial, the insert, crown, crystal and polishes the case the monetary value is divided by 2 ...
I read on TRF one time a guy asking for advice. His watch was due for a service, it came originally with a polished link bracelet, he didn't like it as it was a scratch magnet so brushed the surface himself.
He knew that if he sent the watch head on it's bracelet that RSC would re-polish it, even if he expressly asked them not too, he also knew that if he sent just the watch head that RSC would ask him to forward on the bracelet before they would service the watch...
For a company that has mastered so many aspects of business I find it incredible that they have so little respect for the wishes of the customer.
You never really "own" a Rolex, You just have it on loan, it always belongs to the company.
Here´s a guy that is really happy with his "RSC-ruined" 1963 pcg 1675 ex-all-original - it really looks +- like any other new watch now.
Even the Bart-dial has gone (well, somebody had already done a terrible lume-job on it)
[/URL]
Yes - as an example an original bezel which is faded will be swapped and they keep the old one / you can't get it back.
You can however specify you don't want it changed however they may then not service as they wont attach their warranty to something that does not leave
As good as new.
That's actually almost unbelievable!
Wouldn't the watchmakers in the Rolex service centre respect the horology of the vintage models enough to maintain the integrity and authenticity? Wow.
Sent from the RWI App